Online Exams Frequently Asked Questions


What do I need to do before the exam period begins?

+ Find the Exam Timetable on the Moodle Resource page.
+ Confirm if your assessment will be an APPLIED CA (three-day submission deadline) or a SAME-DAY exam (4- or 6-hour submission deadline ? see below).
+ Re-affirm your commitment to the principles of academic integrity: from Monday 17th May, when you next access your module Moodle page, you will be asked to confirm that you understand and will abide by the College Regulations & Policies, including those covering Academic Misconduct.
+ Remind yourself of Harvard referencing and watch the video at https://www.icdmoodle.ie/course/view.php?id=296#section-7.

Also refer to the Academic Misconduct Policy.

CUTTING AND PASTING LARGE AMOUNTS OF TEXT IS LIKELY TO RESULT IN A FAIL MARK!

How do I Access, complete, and Submit an Online Same-Day Exam?

1. Access the Exam:
Your exam questions (as a PDF file) will be released on Moodle on the relevant module page at the scheduled exam time (see link to Exam Timetable above).

YOU ARE EXPECTED TO ACCESS THE EXAM AT ITS SCHEDULED START TIME.

2. Answer the Exam Questions
+ Exams for modules from Semesters 1 – 4 are designed to be completed in two hours.
+ Exams for modules from Semesters 5 – 6 and exams for all MADR modules are designed to be completed in three hours.

YOU ARE THEREFORE EXPECTED TO FINISH YOUR EXAM IN TWO HOURS (FOR SEMESTER 1 – 4 MODULES) OR THREE HOURS (FOR SEMESTER 5 – 6 AND ALL MADR MODULES) AFTER THE SCHEDULED START TIME OF THE EXAM.

3. Submit your Answers
Submit your answers to the Turnitin exam submission link on the module Moodle page in one of the following formats:

+ PDF (recommended)
+ MS Word (online versions cannot be accepted)
+ Google Docs (online versions cannot be accepted)
+ ONE file comprising clear photographs of hand-written answers (please see below)

Photos of hand-written work must be presented in the correct order and be wholly legible. Any photos that are of a poor quality may have a negative outcome on your results. Files that are not combined into one file cannot be accepted. (Note that a subsequent upload to a Turnitin link will overwrite a previous submission). You can use an online tool such as https://combinepdf.com/ to do this. (this product is not being recommended by the College; it is only included by way of example).

4. Back-up
You MUST save your work as a PDF and email it as an attachment to yourself before the exam submission deadline; this is your back-up copy and may be required for future reference.

5. Check
Check that you have uploaded the correct file to the correct Turnitin link; check that you have received a Turnitin submission receipt.

NOTE THAT TURNITIN LINKS WILL CLOSE AT EXACTLY THE EXAM SUBMISSION DEADLINE.

LATE SUBMISSION WILL NOT BE POSSIBLE.

What am I Strongly Advised to Do?

SAVE YOUR WORK ON A REGULAR BASIS DURING THE ASSESSMENT AND EMAIL IT TO YOURSELF AS A PDF UP TO AND INCLUDING YOUR FINAL SUBMISSION TO MOODLE.

I’m in a different time zone, when should I start and submit the exam?

Assessments will be released, and submission required as per the published timetable. All times stated times are IRISH STANDARD TIME. You are responsible for taking any time difference into consideration.

On the day of the exam I won’t have an internet/connection/laptop/PC/software – what do I do?

IT IS YOUR RESPONSIBILITY to ensure that you have access to a suitable internet connection and that all appropriate resources are available prior to the start of the assessment. If this is not the case, then email [email protected]

What happens if I experience a problem with my Internet connection during the exam?

You will need to connect to Moodle twice for each exam:
1. To download the exam questions at the scheduled start of the exam.
2. To upload your answers approx. two hours later (for Semester 1 – 4 exams) or three hours later (for Semester 5 – 6 and MADR exams).

+ If you have been able to access Moodle to download the questions, but you lose internet connection at the time that you need to upload your answers, save your file as a PDF.
+ You now have two (for Semester 1 ? 4 exams) or three hours (for Semester 5 ? 6 and MADR exams) available to you to resolve this internet connectivity issue.

THE EXTRA TIME ALLOWED FOR THE ON-LINE EXAMS IS TO RESOLVE ANY DOWNLOAD/UPLOAD ISSUES.

+ There is therefore NO provision for extensions.
+ LATE SUBMISSION OF EXAM ANSWERS WILL NOT BE ACCEPTED.

What happens if I experience a problem with my Internet connection during the exam?

IT IS YOUR RESPONSIBILITY to ensure that you have access to suitable and appropriate resources during the assessment. Third-party IT failure will not be taken into consideration.

You are reminded to save and email your work to yourself as a PDF during the assessment period.

I’m beginning/finishing my exam – I have internet access, but I’m not able to access Moodle?

+ If you cannot access the Moodle page at the start time of the exam, but you have internet access, email [email protected] and ask for the relevant assessment to be sent to you by email.
+ You must include your name, student number, programme title (e.g., BABS), current semester and module title. No additional time will be offered to learners who do not send all the relevant information and/or contact the Exams Office after the scheduled beginning of assessment.

+ If you cannot upload your exam answers to Moodle, you must save your file as a PDF and email it to yourself and to [email protected]
+ THIS MUST BE SAVED AND EMAILED BEFORE THE DEADLINE FOR THE SUBMISSION OF THE EXAM (IN IRISH STANDARD TIME).
+ We may ask to see this email if there is a problem with your submission.

The file I want to upload to Moodle is too big?

The maximum file size is set at 10 GB, so this should not be an issue for any learner.

How many files can I upload?

You can only upload one file. A subsequent upload will overwrite a previous submission. Therefore, if you have written the answers to the exam by hand, you must combine all the relevant photographs/diagrams/figures into ONE FILE.

There appears to be an error in the paper?

Email your query to [email protected] as soon as possible. Please note this is not an opportunity to ask questions or to ask for further clarification about the exam.

An unexpected event/emergency is preventing me from completing my exam?

+ If you are in urgent need of assistance, you can call 086-837-1092, as soon as the emergency occurs (e.g., house on fire/medical emergency).
+ Please note that work responsibilities are not considered extenuating circumstances/emergency.
+ Evidence of the emergency may be required to support your case.

What if I don’t submit on time?

LATE SUBMISSION TO TURNITIN EXAM LINKS WILL NOT BE POSSIBLE. LINKS WILL CLOSE AUTOMATICALLY AT THE SUBMISSION DEADLINE.

LATE EXAM ANSWERS EMAILED TO YOUR LECTURER OR TO THE EXAMS OFFICE WILL NOT BE ACCEPTED FOR GRADING.

A late submission will be designated as a non-submission unless extenuating circumstances have prevented you from uploading your answers to Moodle or emailing your answers to the Exams Office before the deadline. If you experienced extenuating circumstances, contact [email protected]

What happens if I don’t submit?

You will be awarded a mark of 0 which is a FAIL for that assessment. You will also become ineligible for a Pass by Compensation for which you may otherwise have been considered at the Exam Board.

Can I submit before the deadline?

In the absence of any IT issues, you are expected to submit:
+ Two hours before the deadline for S1 – S4 modules;
+ Three hours before the deadline for S5 – 6 and MADR modules.
+ You can submit subsequent versions up to the final deadline.

Will my work be checked for plagiarism?

Yes, your work is automatically checked for matching text and assessed for plagiarism.

I have a query regarding the online exams process – who do I contact?

Email your query to [email protected]